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If you’re trying to choose between Lemlist and Smartlead, you’re probably drowning in cold email software options and just want a straight answer about which one actually works.
Both tools promise better deliverability, more replies, and easier prospecting. Both have passionate user bases. But they take very different approaches to cold outreach, and picking the wrong one could mean wasted money and missed opportunities.
This comparison cuts through the marketing speak to show you exactly how Lemlist and Smartlead stack up. We’ll cover features, pricing, real user experiences, and who each tool actually works best for. By the end, you’ll know which platform fits your outreach strategy.
Lemlist vs. Smartlead: Quick overview
Before we get into the details, here’s what you need to know about each platform.
Lemlist
Lemlist is a multichannel sales engagement platform focused on personalization at scale. It makes bulk outreach feel personal through AI-powered customization, dynamic images and videos, and multichannel sequences that combine email, LinkedIn, and calls.
Main selling point: Advanced personalization features (AI variables, custom images/videos) that help your outreach stand out in crowded inboxes.
Starting price: $69/month per user
Smartlead
Smartlead is a cold email automation platform built for high-volume sending with rock-solid deliverability. It handles unlimited mailboxes, automatic email warmup, and sophisticated inbox rotation to keep your emails out of spam folders even when sending at scale.
Main selling point: Unlimited email accounts with built-in warmup, making it ideal for agencies and teams sending massive volumes.
Starting price: $39/month
Lemlist vs. Smartlead: Head-to-head comparison
Now let’s break down how these tools actually compare when you use them day-to-day.
Features and capabilities
Lemlist
Lemlist’s feature set revolves around making your outreach more personal and engaging:
- Multichannel sequences: Automatic LinkedIn actions (connection requests, messages, profile visits, voice notes), email, and call reminders in one workflow
- AI-powered personalization: AI variables that generate custom icebreakers, P.S. lines, and intro text based on prospect data
- Dynamic content: Personalized images and videos that include prospect-specific details (names, company logos, screenshots)
- B2B lead database: Built-in access to 450M+ verified contacts with advanced filtering
- Waterfall email enrichment: Uses 9 providers to find and verify email addresses with 80% find rate
- LinkedIn voice messages: Send automated voice notes through LinkedIn (can even clone your voice)
Lemlist gives you tools that help your messages stand out. The personalized image feature alone can boost engagement, and the multichannel automation (especially automatic LinkedIn actions) saves hours of manual work.
Smartlead
Smartlead focuses on deliverability and volume management:
- Unlimited email accounts: No restrictions on how many sending addresses you can connect
- Built-in email warmup: Automatic warmup for every connected account, included in all plans
- Inbox rotation: Automatically distributes sends across multiple accounts to protect sender reputation
- AI-optimized sending: Smart timing and server selection to maximize inbox placement
- Spintax support: Create message variations to avoid spam filters
- Email verification: Built-in tools to validate addresses and reduce bounces
- Master inbox: Centralized hub to manage replies across all your sending accounts
Smartlead is engineered for scale. The unlimited mailbox capability is huge for agencies or teams that need to send tens of thousands of emails monthly without hitting sending limits.
Winner: Tie
This depends entirely on what you need. Lemlist wins on personalization and multichannel reach. Smartlead wins on pure email volume and deliverability infrastructure. If you want engaging, creative outreach across channels, choose Lemlist. If you need to send massive volumes reliably, choose Smartlead.
Ease of use
Lemlist
Lemlist has an intuitive interface that makes campaign creation relatively straightforward. The visual sequence builder lets you drag and drop steps, and the AI campaign generator can create entire sequences for you.
That said, there’s a learning curve. With so many personalization options (AI variables, liquid syntax, image customization), new users can feel overwhelmed initially. The platform also requires some technical setup for optimal deliverability (DKIM, SPF records, etc.).
Once you’re past the initial setup, though, daily use is smooth. The unified inbox makes managing responses across channels simple, and the template library speeds up campaign creation.
Smartlead
Smartlead also offers a clean, well-designed interface. Users consistently praise how easy it is to connect email accounts and launch campaigns.
The campaign editor is more basic than Lemlist’s (linear sequences with fewer branching options), but that simplicity is an advantage for users who just want to send cold emails without complexity. Smartlead’s email warmup is fully automated, which removes a major technical headache.
The main confusion comes from how Smartlead handles leads. You can’t create lists before campaigns; you import leads during campaign creation. This reversed workflow feels unintuitive if you’re used to other tools.
Winner: Smartlead
While both tools are relatively easy to use, Smartlead edges ahead with its simpler campaign setup and fully automated warmup. Lemlist’s additional features add complexity that some users find overwhelming at first.
Pricing and value
Lemlist
Lemlist offers three main tiers:
- Email Pro: $69/user/month, email outreach, AI personalization, 450M lead database, unlimited emails
- Multichannel Expert: $99/user/month, adds LinkedIn, WhatsApp, calls, 1,500 enrichment credits/month, CRM integrations
- Enterprise: Custom pricing (minimum 5 seats), advanced security, dedicated support, 2,500+ enrichment credits
All plans include a 14-day free trial. Email warmup (Lemwarm) is included but used to be a separate product, which some legacy users find confusing.
If you need more than 5 email accounts, costs add up quickly since pricing is per user. However, you get a lot for that price: the built-in lead database, email finding with high accuracy, and robust multichannel capabilities.
Smartlead
Smartlead has three tiers as well:
- Basic: $39/month, 2,000 active leads, 6,000 emails/month, unlimited email accounts, unlimited warmup
- Pro: $94/month, 30,000 leads, 150,000 emails/month, ChatGPT-4 integration, webhooks, API access
- Custom: $174/month, up to 12M leads, 60M emails/month, white-label for agencies
The key difference is Smartlead pricing is per account, not per user. Your entire team can use one account. This makes it significantly cheaper for teams.
The Basic plan is extremely affordable for what you get. Unlimited email warmup alone would cost $29/inbox/month with Lemwarm if bought separately. Smartlead includes it at no extra cost.
Winner: Smartlead
Smartlead delivers better value, especially for teams and agencies. The per-account pricing model (not per-user) and inclusion of unlimited warmup make it 30-50% cheaper than Lemlist for similar sending volumes. Lemlist’s built-in lead database adds value, but if you already source leads elsewhere, Smartlead’s pricing is hard to beat.
Integrations
Lemlist
Lemlist connects with:
- CRMs: Native integrations with HubSpot, Salesforce, Pipedrive
- Enrichment tools: Clay, Phantombuster, Dropcontact
- Phone systems: Ringover, Aircall
- Automation: Zapier, Make (for connecting with hundreds of other apps)
- Other: LinkedIn Sales Navigator
The CRM integrations are solid and sync contact data, campaign activities, and responses automatically. The Zapier connection opens up possibilities for custom workflows.
Smartlead
Smartlead offers:
- CRMs: Native integration with HubSpot
- Email providers: Gmail, Outlook, Zoho
- Automation: Zapier
- Other: Slack (for notifications)
Smartlead’s integration list is shorter, but it compensates with a robust API and webhook support. This lets technical teams build custom integrations with tools not natively supported.
Winner: Lemlist
Lemlist has more native integrations, particularly with CRMs and enrichment tools. This makes it easier to fit into existing workflows without custom development. Smartlead’s API is powerful, but it requires technical resources to use fully.
Deliverability
Lemlist
Lemlist takes deliverability seriously with:
- Lemwarm: Automatic email warmup included in all plans
- Inbox rotation: Send from multiple addresses to distribute volume
- Email verification: Tools to validate addresses before sending
- Technical monitoring: Tracks spam placement and sender reputation
- Deliverability advice: In-app guidance on improving inbox rates
Lemlist’s deliverability is good, especially if you follow best practices and use Lemwarm. However, you’re limited to rotating among a smaller number of inboxes (5 on lower plans), which can constrain volume.
Smartlead
Smartlead is built around deliverability:
- Unlimited email warmup: Every connected account gets automatic warmup
- Unlimited mailboxes: Rotate sends across as many accounts as you want
- Dynamic IP addresses: Each campaign uses different IP servers
- AI sending optimization: Smart timing and routing to maximize inbox placement
- Dedicated servers: Isolated infrastructure to avoid shared IP reputation issues
In real-world testing, Smartlead consistently achieved higher open rates (45.9% vs. 36.5% for Lemlist) and slightly better reply rates (0.96% vs. 0.9%). The unlimited inbox approach and sophisticated warm-up infrastructure give it an edge.
Winner: Smartlead
Smartlead’s focus on deliverability shows in both features and performance. The unlimited mailbox warmup and dynamic infrastructure deliver measurably better inbox placement, especially at high volumes.
Lemlist vs. Smartlead: Pros and cons
Lemlist strengths and weaknesses
Pros 👍
- Multichannel automation that actually works (LinkedIn actions, email, calls, WhatsApp)
- Best-in-class personalization with AI variables, custom images, and video
- Built-in B2B database with 450M contacts saves time on prospecting
- Waterfall enrichment finds verified emails at 80% accuracy
- Unified inbox makes managing multichannel conversations simple
- Strong template library and AI campaign generator
- Active community and excellent learning resources
Cons 👎
- More expensive, especially for teams (per-user pricing)
- Steeper learning curve due to feature complexity
- Limited to 5 email accounts on basic plans
- Some users report occasional bugs and interface changes
- Email warmup used to be separate (Lemwarm), which confuses some users
User rating:
- G2: 4.5/5 (based on 264 reviews)
- Capterra: 4.6/5 (based on 386 reviews)
Smartlead strengths and weaknesses
Pros 👍
- Unlimited email accounts included in all plans
- Built-in warmup for every inbox at no extra cost
- Significantly cheaper per-account pricing (whole team can share)
- Excellent deliverability with proven higher inbox rates
- Simple, clean interface that’s easy to learn
- Strong API and webhook support for custom integrations
- Great for agencies with white-label client management
Cons 👎
- Email-only focus (no native LinkedIn or multichannel sequences)
- Basic campaign editor with limited branching and conditions
- No built-in lead database (you need external sources)
- Cannot organize leads into lists before creating campaigns
- Customer support quality varies by plan level
- Limited personalization options compared to competitors
User rating:
- G2: 4.6/5 (based on 213 reviews)
- Capterra: 4.3/5 (based on 7 reviews)
Lemlist vs. Smartlead: Side-by-side comparison table
| Feature | Lemlist | Smartlead |
|---|---|---|
| Starting price | $69/month per user | $39/month per account |
| Free trial | 14 days | 14 days |
| Key features | Multichannel sequences, AI personalization, custom images/videos, B2B database | Unlimited mailboxes, email warmup, inbox rotation, high-volume sending |
| Email accounts included | 5 (basic plan) | Unlimited (all plans) |
| Lead database | Yes (450M+ contacts) | No |
| LinkedIn automation | Yes (native) | No |
| Email warmup | Yes (Lemwarm included) | Yes (built-in, unlimited) |
| Integration options | HubSpot, Salesforce, Pipedrive, Zapier, Make | HubSpot, Zapier, robust API |
| Support options | Email, knowledge base, community, video tutorials | Email, Slack community, documentation, YouTube tutorials |
| Best for | Teams wanting creative multichannel outreach with strong personalization | Agencies and teams sending high volumes focused on email deliverability |
Which should you choose?
Here are the specific scenarios where each tool makes the most sense:
Choose Lemlist if:
- You need multichannel outreach beyond just email (LinkedIn, calls, WhatsApp)
- Personalization matters and you want tools like AI variables, custom images, and video
- You want a built-in B2B database to find leads without external tools
- Your team is small (1-3 people) and budget allows for per-user pricing
- You value creative outreach and want to stand out in crowded inboxes
- You need strong native CRM integrations
Choose Smartlead if:
- Email is your primary (or only) outreach channel
- You need to send high volumes (thousands to hundreds of thousands monthly)
- You’re an agency managing multiple clients/campaigns with white-label needs
- Your team has multiple people who need access (per-account pricing saves money)
- Deliverability is your top priority and you want unlimited warmup
- Budget is a concern and you want maximum value per dollar
- You already have lead sources and don’t need a built-in database
Neither tool is right if:
- You need true sales engagement features beyond outreach (like advanced call tracking, meeting scheduling, etc.)
- You want native social media outreach beyond LinkedIn
- You need enterprise-level reporting and analytics
Looking for another option? Consider La Growth Machine
If neither Lemlist nor Smartlead quite fits, La Growth Machine offers a different approach to multichannel prospecting that might work better for your needs.
What La Growth Machine does
We’re a multichannel outreach platform that balances sophisticated personalization with reliable deliverability, all wrapped in a user-friendly interface.
Our platform handles:
- True multichannel sequences: Email, LinkedIn (messages, connection requests, voice notes), Twitter, and calls in one automated flow
- Advanced Lead Enrichment: Waterfall enrichment using 9 providers with double validation
- Social Warming: Automatically like posts and follow prospects before reaching out to build familiarity
- Inbox Rotation: Send from multiple email addresses to protect sender reputation
- LinkedIn Voice Messages: Record once or use AI voice cloning to personalize at scale
- Lookalike Search: After a positive reply, automatically get similar prospects to keep your pipeline full
How we compare
Where Lemlist focuses heavily on creative personalization and Smartlead on pure email volume, La Growth Machine balances both. We offer multichannel capabilities like Lemlist but with more competitive pricing and Inbox Rotation that helps with deliverability like Smartlead.
We also include features like Social Warming (pre-outreach engagement) and Lookalike Search (automatic similar prospect finding) that neither competitor offers. These capabilities help you fill your pipeline faster and improve response rates by reaching prospects when they’re already familiar with you.
Pricing
- Basic Plan: €60/month per identity, Email, LinkedIn, Twitter outreach, waterfall enrichment, custom sequences
- Pro Plan: €120/month per identity, adds Lookalike Search, Social Warming, LinkedIn Intents, advanced integrations
- Ultimate Plan: €180/month per identity, advanced CRM integrations, webhooks, custom sequences
All plans include a 14-day free trial with no credit card required.
Worth considering if
- You want multichannel automation but find Lemlist too complex or expensive
- You need better deliverability than Lemlist but want more than email-only from Smartlead
- Social Warming and automatic prospect discovery appeal to your strategy
- You value innovation (we regularly ship features neither competitor has)
Lemlist vs. Smartlead: FAQs
Can Smartlead do LinkedIn outreach like Lemlist?
No, Smartlead is email-focused and doesn’t include native LinkedIn automation. If multichannel outreach is important, you’d need to use Smartlead alongside another tool or choose Lemlist instead.
Does Lemlist have unlimited email accounts like Smartlead?
No, Lemlist limits email accounts based on your plan (typically 5 on lower tiers). If you need to rotate among many mailboxes, Smartlead’s unlimited approach is better.
Which tool has better deliverability?
Smartlead generally achieves better deliverability numbers, particularly for high-volume sending. Its unlimited warmup, inbox rotation, and dedicated infrastructure are specifically built for maximizing inbox placement at scale.
Conclusion
Both Lemlist and Smartlead are solid cold email tools, but they serve different needs.
Lemlist is the choice for teams that want creative, multichannel outreach with advanced personalization. If standing out matters more than sending volume, and your budget allows for per-user pricing, Lemlist gives you tools competitors don’t match.
Smartlead is built for scale and deliverability. If you need to send massive volumes reliably, manage multiple clients, or want the best value for your money, Smartlead’s unlimited mailboxes and aggressive pricing make it hard to beat.
If you’re looking for something that combines multichannel capabilities with strong deliverability at competitive pricing, La Growth Machine is worth exploring. We offer unique features like Social Warming and Lookalike Search that help you engage prospects more effectively.
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Do you want to improve the efficiency of your sales department? With La Growth Machine you can generate on average 3.5x more leads while saving an incredible amount of time on all your processes.
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