Multichannel inbox: all replies, one thread
LinkedIn and email replies, for your whole team.
- LinkedIn and email
- Personal DMs hidden
10,000+ GTM teams run their outreach on La Growth Machine
Use case€1.2Mqualified pipeline with multichannel outreach
InvoxUse case€430kpipeline from one LinkedIn + email campaign
Kodiak HubUse case$500kin pipeline generated with La Growth Machine
Use case30 to 35%of pipeline now from outbound, up from ~10%
Use case12%of replies converted
UtilaUse case15%+reply rate across campaignsHow teams handle replies in one inbox
LinkedIn and email, one thread per lead
“I don't have to open my email or my LinkedIn separately.”
Every message your campaign sent and every reply, LinkedIn or email, lands in the lead's single thread. Answer from there, by email or on LinkedIn, as the identity that ran the campaign. Messages you send from Gmail or LinkedIn show up too.
One person can handle the whole team's replies
One SDR answers the replies of every rep, as each rep.
See all your identities in one inbox, or pick one. Answer as the identity of the campaign, even when a colleague is away. Archive, snooze and internal notes are shared with the team; favourites and unread stay personal.
task_altOnly conversations with your campaign leads show up. Personal messages stay private.
Out-of-office replies, handled for you
“Out of the office until October 20” → back in the sequence October 23.
AI detects out-of-office replies. The lead is tagged Out Of Office, the reply stays out of your reply rate, and the sequence picks up 3 days after the return date found in the email.
Qualify every reply in one click
“Tuesday works” → Won, Call booked, synced to HubSpot.
A new reply is tagged To qualify. One click files it as Replied, Won or Lost, with the tag that says why. You see which campaigns bring deals and which only bring replies, and the status can sync to your CRM.
Never miss a reply
“Ping me after my board meeting” → Remind me in 3 days.
Snooze a conversation and it comes back on the date you pick, or as soon as the lead replies. A Slack alert posts every reply with a link to the conversation, on your phone too.
“[…] one dedicated BDR handles all responses through the shared inbox.”
Everything the inbox can do
See everything the inbox does expand_more
forumThreads
- One conversation per lead, LinkedIn and email together
- Campaign messages with their stats, replies, messages sent by hand
- Messages sent from Gmail or LinkedIn synced into the thread
- Lead details, timeline and call notes
filter_altViews and filters
- All identities or one, with unread counts
- Leads who replied, Remind later, Favourite, No answer, Archived
- Filter by campaign, read or unread, search by name
- Read status synced with LinkedIn, if you turn it on per identity
groupsTeam
- Reply as the identity of the campaign
- Archive and snooze shared with the team
- Internal notes, never seen by the lead
- Favourites and unread stay personal
- Only campaign leads appear: personal messages stay private
labelQualification
- New replies tagged To qualify
- Replied, Won or Lost in one click, with tags such as Interested, Call booked, Wrong timing
- Won and interested rates for each campaign
- Out-of-office replies detected by AI, left out of the reply rate, sequence resumed 3 days after the return date
notificationsAlerts and follow-up
- Snooze until a date, or until the lead replies
- Slack alert for every reply, with a link to the conversation
- Reply Agent (Beta): an AI agent that follows up on the LinkedIn replies worth exploring, with its conversations marked in the inbox
hubCRM and AI assistants
- Emails, LinkedIn messages, replies and tag changes synced to HubSpot or Pipedrive
- HubSpot lifecycle stage updated as you qualify
- From Claude or ChatGPT: sort replies and draft answers, sent after your approval
- API and n8n trigger on every message sent or received
Your inbox, ready with your first campaign
Connect your identities, launch, and replies land in one thread per lead.
Connect LinkedIn and your mailbox launch a campaign answer and qualify from the inbox
SlackReply alertsConnect Slack pick a channel and identities get every reply with a link
HubSpot or PipedriveCRM syncConnect your CRM turn on the sync in your campaign replies and tags follow
Claude or ChatGPTYour AI assistantAsk “Which replies are waiting for me?” approve each drafted answer
We've got you.
Your performance is our retention plan. Our team answers fast when you need help, and growing teams get their own Outreach Expert to review their campaigns and send a quarterly report with the actions that matter.
Talk to our teamEvery reply, one place to answer
Launch your first campaign and handle the replies as a team.
Frequently asked questions
Which plans include the multichannel inbox? Can I try it for free? add
The multichannel inbox is part of the Pro and Ultimate plans, and of the 14-day free trial. Team members are free. Syncing conversations and tags to HubSpot or Pipedrive is part of the Ultimate plan. The inbox uses no credits.
Can I reply by email and on LinkedIn from the inbox? add
Yes. From the lead's thread, answer by email or with a LinkedIn message, as the identity that ran the campaign. You can reply in the same email thread or start a new email. To send a LinkedIn message, the identity must be connected with the lead.
Will my team see my personal LinkedIn messages? add
No. The inbox only shows conversations with leads you contacted through La Growth Machine campaigns. The rest of your LinkedIn messages and emails stay private.
Do messages I send from Gmail or LinkedIn show up? add
Yes. Once a lead has been in one of your campaigns, the messages you send them from Gmail or LinkedIn sync into their thread. You can also sync the read status of your LinkedIn conversations, identity by identity, so you only process them once.
Can several people work in the same inbox? add
Yes, that's what it's built for. Everyone shares the same inbox: archive and snooze apply to the whole team, internal notes are visible to all, and favourites and unread stay personal. Each reply goes out as the identity of the campaign.
What happens with out-of-office replies? add
AI detects them: the lead is tagged Out Of Office, the reply isn't counted in your reply rate, and the sequence resumes 3 days after the return date found in the email.
Does the inbox sync with my CRM? add
Yes, on the Ultimate plan. Emails sent from your campaigns or the inbox, LinkedIn messages, replies and tag changes go to HubSpot or Pipedrive, and HubSpot lifecycle stages update as you qualify your leads. Turn the sync on in each campaign; it starts from that moment.
Can AI follow up on my replies? add
Yes, in 2 ways. Reply Agent, in beta and rolling out to Pro and Ultimate, is an AI agent that follows up on the LinkedIn replies worth exploring, and its conversations are marked in the inbox. With the La Growth Machine MCP server, free on every plan, Claude or ChatGPT sorts the replies waiting on you and drafts each answer: by default, nothing goes out until you approve it.
Why one inbox instead of answering in LinkedIn and Gmail? add
Replies from multichannel outreach come from everywhere: LinkedIn, several mailboxes, each identity in its own account. In one inbox, nobody answers a lead twice, a colleague's leads don't wait while they're away, and every reply is qualified per campaign, so you know which campaign brings deals.
How is this different from a LinkedIn-only inbox? add
A LinkedIn-only inbox misses the replies that come by email. Here, LinkedIn and email sit in the same thread for each lead, you answer on either channel from the same place, and the whole team works in it without an add-on.