Business and Sales Term Glossary
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Growth
Sales

What is Annual Contract Value

Annual Contract Value (ACV) is the average yearly revenue generated from a customer's contract, excluding one-time fees. It provides a key metric for SaaS and subscription businesses to measure the value of each customer relationship on a yearly basis. Learn more about ACV here.

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Why Annual Contract Value (ACV) Matters in 2026

Measuring Annual Contract Value is crucial for SaaS and subscription-based companies as it helps forecast predictable revenue streams and strategize growth effectively. ACV offers clarity on how much revenue each customer contract contributes annually, enabling better financial planning and resource allocation. With the increasing competition in SaaS markets, understanding and optimizing ACV gives companies a competitive edge by focusing on high-value customer segments and tailoring upselling or renewal strategies. Furthermore, ACV is instrumental in evaluating sales performance, pricing models, and customer lifetime value, thereby supporting sustained scalable business models.

How to Calculate Annual Contract Value (ACV): Key Steps

Calculating ACV involves a few straightforward steps: First, identify the total contract value (TCV) which includes the entire revenue expected from a customer contract over its duration. Then, divide that total by the number of years in the contract term. For example, a $30,000 contract over 3 years has an ACV of $10,000. It is important to exclude one-time fees or setup charges when calculating ACV for accuracy. Companies can also calculate ACV for a portfolio of customers to understand average annual revenue per customer, facilitating comparisons and trend analysis. Accurate ACV measurement supports better pricing decisions and targeted sales incentives.

3 Real-World Examples of Annual Contract Value (ACV) in B2B

Example 1: A SaaS company signs a 2-year contract with a client worth $50,000 total. The ACV is $25,000, providing predictable revenue insight for budgeting and growth plans.

Example 2: A cloud services provider offers one-time setup fees plus a recurring contract. For ACV calculation, only the recurring contract revenue is annualized to avoid distortion.

Example 3: A marketing automation platform aggregates ACV across all clients to monitor average yearly revenue trends, helping identify when to adjust pricing or product offerings to maximize value.

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Frequently Asked Questions

How does Annual Contract Value differ from other revenue metrics like MRR and ARR?

Annual Contract Value (ACV) differs from Monthly Recurring Revenue (MRR) and Annual Recurring Revenue (ARR) in that ACV represents the average yearly value of a single customer contract, while MRR tracks monthly subscription revenue and ARR measures predictable yearly revenue across all customers. Unlike MRR and ARR which focus on recurring revenue streams, ACV can include both recurring and non-recurring components (excluding one-time fees) and is particularly useful for analyzing deal sizes rather than total business performance. For B2B sales teams, ACV helps evaluate individual contract quality and sales effectiveness, whereas MRR/ARR provide broader views of business health and growth trajectory. A practical example is a SaaS company that might have an ACV of $10,000 per customer but an ARR of $2 million representing their total annual subscription revenue across all customers.

How can sales teams use Annual Contract Value to improve their performance?

Sales teams can leverage Annual Contract Value to identify high-value customer segments worth prioritizing in their outreach efforts. By tracking ACV trends, representatives can adjust their strategies to focus on deals that contribute most significantly to revenue targets and company growth. Teams can also use ACV benchmarks to set more realistic quotas and compensation structures that incentivize securing longer-term, higher-value contracts. When negotiating renewals, understanding a client's current ACV helps sales professionals identify upselling opportunities that increase contract value while delivering additional value to customers. Monitoring changes in ACV across different sales channels, territories, or product lines provides insights into which approaches generate the most sustainable revenue streams.

What factors can increase a company's Annual Contract Value?

To increase Annual Contract Value, focus on upselling premium features, extending contract duration commitments, implementing value-based pricing strategies, reducing discounts through better value articulation, and targeting enterprise-level customers who typically have larger budgets and more complex needs. For example, offering a customer a 3-year contract instead of annual renewal can significantly boost ACV while providing them with price stability.

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