Business and Sales Term Glossary
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Marketing Qualified Lead

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Marketing Qualified Lead, or MQL, is a prospect who has demonstrated sufficient engagement and fit to warrant sales attention but isn't yet ready for direct sales outreach. MQLs have typically engaged with multiple content pieces, visited key website pages, or taken actions indicating genuine interest. Marketing teams nurture MQLs with targeted content and engagement until they show sales-ready behaviors, at which point they become sales qualified leads. Clear MQL definitions ensure alignment between marketing and sales on lead quality.

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Frequently Asked Questions

What is a Marketing Qualified Lead (MQL) and how does it differ from a Sales Qualified Lead?

To effectively identify and score Marketing Qualified Leads (MQLs), establish clear qualification criteria based on demographic fit, engagement behaviors, and buying intent signals. Implement a point-based lead scoring system that assigns values to actions like content downloads, webinar attendance, website visits, and email engagement. Collaborate with sales to align on qualification thresholds and regularly refine your scoring model based on conversion outcomes. Track key engagement metrics using marketing automation platforms that can automatically flag leads when they reach your MQL threshold. Review and adjust your MQL criteria quarterly to ensure you're sending sales the right leads at the right time based on actual conversion data.

How do you identify and score Marketing Qualified Leads effectively?

To effectively identify and score Marketing Qualified Leads (MQLs), establish clear qualification criteria based on demographic fit, engagement behaviors, and buying intent signals. Implement a point-based lead scoring system that assigns values to actions like content downloads, webinar attendance, website visits, and email engagement. Collaborate with sales to align on qualification thresholds and regularly refine your scoring model based on conversion outcomes. Track key engagement metrics using marketing automation platforms that can automatically flag leads when they reach your MQL threshold. Review and adjust your MQL criteria quarterly to ensure you're sending sales the right leads at the right time based on actual conversion data.

What metrics should I track to measure the success of Marketing Qualified Leads?

To measure Marketing Qualified Lead (MQL) success, track conversion rate from MQL to Sales Qualified Lead (SQL), average time from MQL to customer, cost per MQL, MQL volume by channel, and lead quality score based on engagement metrics. Your MQL-to-SQL conversion rate reveals qualification effectiveness, while time-to-customer indicates sales cycle efficiency. Cost per MQL helps optimize marketing spend across channels that generate the highest quality leads. Tracking MQL sources shows which marketing activities deliver the best prospects for your pipeline. Regularly review these metrics with both marketing and sales teams to refine your qualification criteria and improve alignment.

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