Business and Sales Term Glossary
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Sales Qualified Lead

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Sales Qualified Lead, or SQL, is a prospect who has been evaluated by sales and determined ready for direct sales engagement based on demonstrated interest and qualification criteria. SQLs have typically progressed beyond initial interest to show genuine purchase intent through actions like requesting demos, discussing pricing, or engaging in detailed conversations. Clear SQL definitions ensure sales teams focus on opportunities most likely to close while marketing continues nurturing less-qualified leads.

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Frequently Asked Questions

What is a Sales Qualified Lead (SQL) and how does it differ from an MQL?

To determine if a lead is sales qualified, evaluate whether they match your ideal customer profile (demographics, company size, industry) and show buying intent through specific actions like requesting a demo, pricing information, or multiple content downloads. Assess their BANT criteria—Budget authority, clear Need for your solution, appropriate Timeline for purchase, and decision-making Authority within their organization. Look for engagement signals such as website visits to pricing pages, attending webinars, or responding positively to sales outreach. Consider implementing a lead scoring system that assigns points based on demographic fit and behavioral signals to objectively identify when leads cross the qualification threshold. Finally, conduct a brief qualification call to verify their needs, timeline, and buying authority before fully investing your sales team's resources.

How do you determine if a lead is sales qualified?

To determine if a lead is sales qualified, evaluate whether they match your ideal customer profile (demographics, company size, industry) and show buying intent through specific actions like requesting a demo, pricing information, or multiple content downloads. Assess their BANT criteria—Budget authority, clear Need for your solution, appropriate Timeline for purchase, and decision-making Authority within their organization. Look for engagement signals such as website visits to pricing pages, attending webinars, or responding positively to sales outreach. Consider implementing a lead scoring system that assigns points based on demographic fit and behavioral signals to objectively identify when leads cross the qualification threshold. Finally, conduct a brief qualification call to verify their needs, timeline, and buying authority before fully investing your sales team's resources.

What are the best practices for converting Sales Qualified Leads into customers?

To convert Sales Qualified Leads into customers, establish a consistent follow-up cadence with personalized outreach addressing their specific pain points. Develop a clear value proposition that demonstrates exactly how your solution solves their problems, supported by relevant case studies or testimonials. Align your sales process with the prospect's buying journey, ensuring each touchpoint moves them logically toward a decision. Implement a collaborative approach between marketing and sales teams to provide leads with targeted content that addresses objections and reinforces benefits throughout the consideration phase. Finally, create urgency through limited-time offers or by highlighting the opportunity cost of delaying implementation, while maintaining a consultative rather than pushy approach.

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