Growth
Sales

Sales Territory

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Sales territory is a defined group of accounts or geographic area assigned to specific sales representatives. Territories are designed to balance workload, maximize coverage, and ensure fair opportunity distribution across the team. Effective territory design considers factors like account potential, geography, industry, and rep capacity. Well-structured territories enable focused account development, clear accountability, and efficient resource allocation while minimizing conflicts over account ownership and ensuring all prospects receive appropriate attention.

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Frequently Asked Questions

What is a sales territory and why is it important?

Effective sales territory planning begins with analyzing customer data, market potential, and geographic distribution to identify logical divisions. Divide territories based on balanced workload factors including revenue potential, account numbers, and travel time rather than just geography. Ensure each territory provides equal opportunity for sales representatives by considering both existing accounts and growth potential. Implement a clear system for managing territory overlaps and transitions when personnel changes occur. Regularly review territory performance metrics and be prepared to adjust boundaries as market conditions evolve or when data reveals imbalances in workload or opportunity.

How do you effectively plan and divide sales territories?

Effective sales territory planning begins with analyzing customer data, market potential, and geographic distribution to identify logical divisions. Divide territories based on balanced workload factors including revenue potential, account numbers, and travel time rather than just geography. Ensure each territory provides equal opportunity for sales representatives by considering both existing accounts and growth potential. Implement a clear system for managing territory overlaps and transitions when personnel changes occur. Regularly review territory performance metrics and be prepared to adjust boundaries as market conditions evolve or when data reveals imbalances in workload or opportunity.

What are the best practices for managing and optimizing sales territories?

To optimize sales territories, start by analyzing customer data and market potential to create balanced territories based on revenue opportunity rather than just geography. Regularly review and adjust territory assignments based on performance metrics, market changes, and sales rep capabilities to ensure equitable workloads and growth potential. Implement clear boundaries and rules to minimize territory conflicts while using CRM systems to track territory-specific activities and outcomes. Align territory structure with your customer journey and buying process, ensuring the right resources are deployed to high-value accounts and emerging markets. Provide territory-specific goals and incentives that motivate sales reps while supporting broader organizational objectives, such as focusing on new customer acquisition in developing territories and account expansion in mature markets.

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