Growth
Sales

What is Sandler Training

Sandler Training is a sales methodology based on qualification and strategic questioning designed to build trust and uncover key buyer motivations. It emphasizes a mutual agreement between buyer and seller throughout the sales process. Learn more about Sandler Training for practical skills to improve sales effectiveness.

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Why Sandler Training Matters in 2026

In 2026, sales environments are more complex than ever, requiring deeper customer understanding and long-term relationship building. Sandler Training equips sales professionals with techniques to qualify leads efficiently, manage buyer psychology, and foster trust through consultative conversations. By focusing on qualification and questioning, it reduces wasted effort on unproductive prospects, increases close rates, and improves sales forecasting accuracy. This methodology also aligns sales and marketing teams on ideal buyers and messaging, a critical advantage in competitive B2B SaaS markets.

How to Implement Sandler Training: Key Steps

Implementing Sandler Training involves structured steps starting with comprehensive training sessions led by certified Sandler trainers. Begin with mastering the Up-Front Contract, which sets clear expectations for both parties during sales conversations. Next, practice the pain funnel questioning technique to uncover the prospect's underlying challenges and needs. Follow with qualification steps that assess fit and budget early to prioritize deals effectively. Incorporate role-playing and real-time coaching to reinforce skills. Finally, integrate Sandler principles into CRM processes to track buyer readiness and pipeline health systematically.

3 Real-World Examples of Sandler Training in B2B

1. SaaS Company Close More Deals: A B2B SaaS provider used Sandler Training to shift from product-pitching to consultative selling, improving their qualification and increasing their close rate by 35% within six months.

2. IT Services Firm Shortens Sales Cycle: By adopting rigorous upfront contracts and pain funnel techniques, an IT services firm reduced sales cycles by 25%, accelerating revenue recognition and forecasting accuracy.

3. Manufacturing Equipment Supplier Aligns Teams: Integrating Sandler's methodology brought sales and marketing teams together around buyer personas and qualification criteria, enhancing lead quality and boosting pipeline velocity by 20% year-over-year.

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“With LGM, we expose the Invox brand to the right people, even when they’re not actualy searching for us yet."

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Head of consulting @INVOX

Mid-sized agency

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Javier Melendo

Director of Demand Gen @Zeotap

mid-market gtm team

Zeotap Turns 50% Outreach Response into a Six-Figure Pipeline

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Head of growth @Mindflow

Lean SaaS GTM team

Mindflow proves intent > volume: €1.2M pipeline from 15% response rates

all the answers to
Frequently Asked Questions

How does Sandler Training differ from other popular sales methodologies?

Sandler Training differs from other sales methodologies by emphasizing a consultative role where salespeople act as trusted advisors rather than traditional sellers. Unlike methodologies focused primarily on closing techniques, Sandler reverses traditional sales dynamics by qualifying prospects thoroughly and having buyers chase sellers. Sandler's unique "Submarine" system features distinct steps including building rapport, setting upfront contracts, and uncovering pain points before presenting solutions. The methodology also stands out by addressing both behavioral, attitudinal, and technical aspects of selling, creating a comprehensive system for sales success. Sandler practitioners typically spend more time qualifying prospects and addressing psychological barriers than in other methodologies, resulting in higher-quality sales conversations and fewer objections late in the process.

How can sales teams effectively implement Sandler Training techniques in their daily operations?

To implement Sandler Training effectively, sales teams should start by dedicating 15-20 minutes daily to practice specific techniques like reversing (asking questions instead of making statements) and upfront contracts. Create role-play scenarios during team meetings where reps can practice pain-point discovery conversations and budget qualification techniques in a safe environment. Integrate Sandler's submarine sales process into your CRM by updating opportunity stages to reflect the methodology's qualification steps. Establish a peer accountability system where team members review each other's calls weekly using Sandler principles as evaluation criteria. Consider appointing a "Sandler champion" on your team who can provide ongoing coaching and ensure consistent application of the methodology across all customer interactions.

What are the core principles of the Sandler Submarine sales process?

The Sandler Submarine sales process follows seven sequential steps: establishing rapport, setting upfront contracts, identifying pain points, budgeting, decision-making process, fulfillment, and post-sell. Unlike traditional sales approaches, Sandler's "submarine" visualization places most of the qualification work underwater (early in the process), addressing budget and decision-making authority before presenting solutions. This methodology emphasizes equal business stature between buyer and seller, with the salesperson acting as a consultant rather than a pushy representative. The process deliberately qualifies out poor-fit prospects early, focusing time on high-potential opportunities where both parties benefit equally. Sandler's unique approach reverses traditional sales sequences by discussing pain and budget before presenting solutions, helping salespeople avoid common pitfalls like premature presentations or discounting.

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